We review your request
Someone from the workshop reads the details you sent and checks them against the diary. Nothing automated, nothing outsourced.
Request received
Thanks — your message made it through
Dealfable has your details and someone from the workshop will be in touch. If you sent a service request, Marcus or Daniel will review the make, model and condition you described and come back with a firm price and the next available bay. If you just sent a general enquiry, expect a reply within one business day, usually sooner if the bay is quiet. There is nothing else you need to do now.
Reply within one business day
Urgent? Ring +61 7 4823 1596
Workshop on 99 Williams Esplanade, Palm Cove QLD 4879, Australia
What happens next
From this page to your booking slot
We do not use a call centre or an automated system, so the reply you get is from a real person in the bay who can actually answer the tricky questions about paint or fabric. Here is the short sequence from here.
- We read your request and match it to one of our packages
- You get a firm price and next available bay, in writing
- You reply with a yes, a question or a different date
- Once confirmed, the slot is held and we send a short reminder
- Drop the car off, have a coffee nearby, collect it finished
You get a firm quote
Written price for the job as described, plus a note if we think the scope needs adjusting once we see the car in person.
Confirm, or ask anything
If the price or the package is not right, tell us. We have talked plenty of customers onto a cheaper package that suited better.
Your bay is reserved
The slot is held the moment you confirm. Deposits, where they apply, go straight onto the final invoice rather than on top of it.
Drop off, we hand it back finished
Walk-around, sign-off on the scope, and the same person inspects the car again at pickup before you get the keys.
While you wait
The two packages most people end up booking
If you sent a general enquiry and have not decided yet, these are the two services that get asked about the most when people ring us.
Interior
Interior Deep Clean & Odour Reset
Seats out, carpets hot-water extracted, fabric steam-lifted and a full ozone cycle to kill the source of the smell. This is the one that sorts dog cars, spilled milk and trade vehicles properly.
Exterior
Ceramic Coating & Paint Correction
Paint depth readings, full decontamination and two or three machine polishing stages under swirl-finder light. Sealed with a ceramic coating rated for the Queensland sun, backed by a written warranty.
Read something useful
Two articles worth a few minutes
Short pieces from the Dealfable journal. They cover the questions people ask most often after they send an enquiry.
Blog
Five Coastal Car Care Myths We Hear Every Week
Dish soap, monthly washes, parking under a tree. Most of the advice people follow out here is aimed at someone in a dry inland city, and it makes coastal cars worse.
Blog
The Dog Owner’s Guide to Getting Your Car Back
Dog smell is three problems stacked on top of each other. Miss the third one and you will be back where you started within a fortnight. Here is how we actually fix it.
Sent the form on a Sunday and had a quote back before lunch on Monday. Price was exactly what they said, car was ready when they said, and the floor mats had never looked that good. Zero surprises on the invoice.
Holly Bradfield
Kewarra Beach
I booked online for my wife's car as a surprise. They asked the right questions about the fabric type before quoting and picked the packaging up on the day. Small thing, but it showed they were paying attention.
Raj Mehta
Clifton Beach
Urgent?
If you need an answer today, ring us
Our inbox gets checked during workshop hours, but phone is always faster. If you need a booking locked in for this week, pick up the phone and describe the car — we will usually tell you straight away whether we can fit it in.
Back to contacts
Good to know
Three things about our aftercare
Follow-up checks
Odour eliminations include a ten-day follow-up check. If the smell comes back in that window, we re-treat at no charge. It has happened four times in eleven years.
Written warranties
Ceramic coatings come with a written multi-year warranty, provided the maintenance schedule is followed. The terms are on the handover sheet, not buried in small print.
Fix it without a fight
If something we did is not right, bring the car back and we will sort it. Nobody at Dealfable gets paid for arguing with a customer about a finishing detail.
Full terms are in our Terms & Conditions and Refund Policy. Your data is handled under our Privacy Policy.
Have a look around
While we put your quote together
Have a look at how we work, what a job actually costs, or the two packages that cover most bookings. Everything is on the site, no obligation to book.